All ideas

At present it shows a total number of upcoming uncovered visits for a the week so today shows visits between Monday 15 April and Sunday 21 April, where as I feel for me would be more beneficial to show today alone or and tomorrow or even to be abl...

Hi Would it be possible to get the client ID, status and date report created added to the Client Forms download file from HASTL? Many Thanks Simon

Allowing service stops to be shown on the carers app would help to keep peace of mind for carers doing a regular run if something happens to one of their clients and they notice they are missing from their rota. For example, a client is admitted t...

Can't download and later upload a previously completed form to amend on desktop before going to an area that's offline. Can only download a blank form. Need offline functionality in Portal or ability to download a previously completed version for ...

Would be very useful for practitioners to be able to customise their Client Manager dashboard to add Missed Medications and Not administered Medications to the front screen not notify of alerts more clearly.

Currently our 'carers' count medication at each visit and write the stock count in a separate hard copy 'MED 2.3' form. We refer to this as a 'dynamic stock count'. The stock count in Client Manager and the CM Mobile app simply automatically reduc...

It would be beneficial to display the distance between a CM Mobile tag GPS location and the actual client address location. This would enable office staff to quickly identify if a carer is in the right place when logging into a visit.

We need to our front line staff within our extra care service to be able to access client records and add notes against clients that are not assigned to them. Often interactions or had between clients and care staff in communal areas that need to ...

Currently when a form is made inactive unless you go to each person with a form and click do not allow completing in CM mobile the form stays live so staff are able to recreate the form and add data.

Norfolk First Response is a reablement service, and as a person starts to regain their independence, it is not unusual for us to need to leave a dose of medication out for the person to take independently between support worker visits. CQC require...