CM Customer Ideas Portal
It would be very useful to have a bodymap available on CM Mobile for front line staff to complete when a service user has had an accident or incident and they want to document where they have sustained injuries.
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Customer Challenge
At the moment any completion of bodymaps and documentation in relation to where injuries have been sustained have to sit outside of the system, as we also cannot upload documents to the system at the moment we have information on service users in 2 different places and an incomplete understanding of the persons journey through service. |
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Business Case
Would support teams to have a complete user journey in one system |
Hello,
We understand the request, and we will open this idea up for voting to understand the priority.
Hi, potentially when they raise a client feedback (when they are alerting of an accident or incident) and have the option to add a bodychart and then be able to highlight the area when an injury has been sustained.
Hello,
As requested I am sending another request for information.
Hello,
Could you please provide an idea of how and where you would expect to see this functionality within the app, and how the carer would interact with this?
Thanks