Skip to Main Content
CM Customer Ideas Portal
Created by Caroline Malone
Created on Mar 1, 2024

Mileage Wizard to calculate mileage for inactive Clients as well as active

We are a reablement service which has a high turnover of Clients. People may only be active for a day or 2.

Therefore it would beneficial to be able to calculate mileage for all clients, not just active

Customer Challenge

The current functionality of just calculating mileage for active clients is not fit for purpose, for a reablement service. We would have to make client records active prior to running mileage wizard then make them inactive again. For a month period this could be hundreds of client records, so to have to do this would take too much time.

Business Case

We had intended on using mileage wizard from April onwards and it won't be used in it's current state.

  • Attach files
  • Admin
    Shy Ghani
    Reply
    |
    Aug 1, 2024

    We understand the request, and we will open this idea up for voting to understand the priority.