At present it shows a total number of upcoming uncovered visits for a the week so today shows visits between Monday 15 April and Sunday 21 April, where as I feel for me would be more beneficial to show today alone or and tomorrow or even to be able to add in a specific date so that I/we have a true reflection at the time of what we still need to do today rather than 3 days ahead or 2 days in the past it would be useful if we could see this at a glance on the dashboard.
Customer Challenge
I currently don't really use this tile because it doesn't provide me with anything useful, the week view for me/our team doesn't provide me with the info I require. Yes, on a Mon or a Tue, it can tell us we have 2371 uncovered visits but on that day I am looking for what I need to cover on that specific day and the following day. |
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Business Case
We have visits being stepped up and down and people coming off and on our service various times a daily so a shorter forecast or one that could be specific to each service would help. |
Hi Ashely,
We understand the request is to add customisation to the widgets/dashboard to allow the results shown to be tailored for each organisation.
We will open this idea up for voting to understand the priority.